FAQ
General Information
What is CBD and how does it work on the skin and body?
CBD (cannabidiol) is an active compound derived from industrial hemp. It helps calm, balance and regenerate the skin by reducing inflammation, irritation and oxidative stress.
Does CBD have any psychoactive effects?
No. CBD in cosmetics contains no psychoactive levels of THC, making it safe and legal for everyday use.
How is CBD different from hemp seed oil?
CBD comes from the hemp flower and actively targets irritation, acne and sensitive skin. Hemp seed oil comes from the seeds and delivers lightweight hydration. CBD skincare formulas work best when both are combined.
Can CBD cause irritation or allergies?
Rarely. As with all active ingredients, a patch test is recommended for sensitive skin.
Hair, Skin & Body Care
Can CBD reduce irritation or skin redness?
Absolutely. CBD is a natural anti-inflammatory ingredient ideal for sensitive or reactive skin.
Is CBD skincare suitable for dry/oily/combination skin?
Yes, CBD adapts to the skin’s needs, making it suitable for all skin types.
How soon can I expect visible results?
Most users see improvements within 7–14 days with consistent use. Full results appear after 4–6 weeks.
Can I combine CBD products with my existing skincare routine?
Yes, CBD works well with most active ingredients, including retinol, niacinamide and hyaluronic acid.
How does CBD affect the hair and scalp?
CBD soothes the scalp, reduces irritation and hydrates the hair. Excellent for dry scalp and weakened hair.
How often should I use CBD shampoo/mask/oil?
Shampoo 2–3 times a week. Mask 1–2 times a week. Oil or serum as needed.
Safety, Certifications & Ingredients
Are the products dermatologically tested?
Yes, all formulas are dermatologically tested, including on sensitive skin.
Do your products contain parabens, sulfates or artificial dyes?
No, the products are clean, free from harsh chemicals and unnecessary additives.
Where does your CBD come from?
From certified EU hemp farms with controlled cultivation and strict quality standards.
Are CBD products safe for pregnant or breastfeeding women?
We always recommend consulting a medical professional, as guidelines may vary.
Does CBD help with hair loss?
It does not treat medical causes of hair loss, but it improves scalp condition, hydration and circulation, which can support stronger hair growth.
Ordering, Shipping & Returns
How can I place an order?
Directly through our webshop, quick, simple and without mandatory registration.
What payment methods do you support?
Credit/debit cards, mobile payments and cash-on-delivery (where available).
How long does delivery take?
Usually 2–4 business days, depending on the destination.
Are CBD products safe for pregnant or breastfeeding women?
We always recommend consulting a medical professional, as guidelines may vary.
