Terms and Conditions

CBD Oil and S4TIVA Term and Conditions


By placing an order through this website, you agree to the terms and conditions set below.

This website and any mobile application (collectively, this “Site”) are owned by S4TIVA ApS (“We”, “Us” or “S4TIVA”).

We are providing you with access to this Site and our online store (together, our “Services”) subject to the following terms and conditions.

By browsing, accessing, using, registering for or purchasing merchandise on this Site or otherwise using our Services, you are agreeing to all of the following terms and conditions, including any policies referred to herein (collectively, these “Terms”). So, please read these Terms carefully.

We reserve the right to change this Site and these Terms at any time. If you are unwilling to be bound by these Terms, you should not browse, access, use, register for or purchase merchandise from the Site.

You represent and warrant that you are at least 18 years old or visiting this Site under the supervision of a parent or guardian.

Please read through these terms carefully before placing your order and print a copy for future reference.


Use of This Site
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal, non-commercial use of this Site.

This license grant does not include:
(a) any resale or commercial use of this Site or the content therein;
(b) the collection and use of any product listings or descriptions;
(c) making derivative uses of this Site and its contents; or
(d) use of any data mining, robots, or similar data gathering and extraction methods on this Site.

You may not use, frame or utilize framing techniques to enclose any of Our trademark, logo, content or other proprietary information (including the images found on this Site, the content of any text, or the layout/design of any page or form contained on a page) without Our express written consent. Further, you may not use any meta tags or any other “hidden text” utilizing Our name, trademark, or product name without Our express written consent.

Any breach of these Terms shall result in the immediate revocation of the license granted in this paragraph without notice to you.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the homepage of this Site so long as the link does not portray Us or Our products or services in a false, misleading, derogatory, or otherwise offensive matter. This limited right may be revoked at any time.

You may not use any of Our logos or other proprietary graphics or trademarks as part of the link without express written permission.


CBD and S4TIVA Disclaimer:
Any statements on this site or any materials or supplements distributed or sold by S4TIVA adhere to strict quality management systems.
These products are not intended to diagnose, treat, cure, or prevent any disease.

If you are pregnant, nursing, taking medication, or have a history of heart conditions we suggest consulting with a physician before using any of our products.  If in doubt, before undertaking any strenuous exercise or course of food supplements you should seek medical advice from your doctor.

S4TIVA (“we/us”) reserve the right to (via phone, mail, and/or web orders):

Change or remove (temporarily or permanently) the website (or any part of it) without notice to you and you confirm that we shall not be liable to you for any such change or removal: and/or

Change these Terms & Conditions of Use at any time, and your continued use of the Web site following any change shall be deemed to be your acceptance of such change.

It is your responsibility to check the Terms & Conditions regularly for changes.
If you do not agree with any change to the Terms & Conditions, you must immediately stop using the Web site.

We reserve the right to hold any order due to checks made on personal details.
We reserve the right to change/alter prices at any time.


Intellectual Property
You acknowledge and agree that all copyright, trademarks, and all other intellectual property rights in all material on the Web site, the Web site design, structure and graphics and all software and source codes connected with the Web site shall remain at all times owned by S4TIVA.

The material contained within the website is only available for non-commercial use only.  You may only view, access or print pages from the website for the sole purpose/reason of evaluating the placement of an order with S4TIVA.

Any use of material from the website is strictly prohibited unless authorized by the directors of S4TIVA.


All orders made by you through the Website or phone are subject to acceptance. We may choose not to accept your order for any reason.

If the goods you wish to order are not available in stock, we will contact you by email and you will have the option to:

• wait until the goods are available from stock;
• cancel your order in accordance with our Cancellation & Returns Policy.

When your order has been received, we will confirm the details via email (confirmation email).  If the details differ from your requested order details, please contact us within 24hrs of receiving the confirmation email. The details will be reviewed and in some cases the order canceled.

All details, descriptions and prices for the goods appearing on the Web site are correct at the time when the information was inputted. You should check any received goods on arrival to ensure all is correct and there is no damage to any item.

Prices that are reduced for sales and promotions are only valid for the specified period.
We reserve the right to adjust the price and specification of any item on the Web site at our discretion.

We reserve the right to withdraw items from the Website at any time. We will not be held responsible by anybody or any parties for the withdrawal of items or for refusing to process an order for any reason.


Affiliate Program
As a customer, you have the opportunity to become an affiliate, which means you will have your own link to share with friends and family, this link will give you a possibility for earning commission on advertising S4TIVA’s products to your network.

You can earn a 10% commission on all orders placed by people through your link, your commissions will be added to your account with S4TIVA and can be used to buy products from S4TIVA, excluding freight costs, you can use the commission for a complete order or as a partial payment on the specified order. There is no option for direct playouts, and there is voidance on orders paid with the earned commissions. You will only earn commissions on verified, paid, and shipped orders.


Age Of Consent
You must be at the legal age of consent to place an order with us.
If you are not the legal age or not legally entitled to order certain goods/products we reserve the right to cancel/terminate the order immediately and without notice.


Payment Details
The total cost of your order is the price of the goods plus card processing and delivery charges. This will be confirmed to you as set out in the ‘Orders’ section.

Payment can be made via credit card or by cash (direct payment) at the time of order. No goods/products will be dispatched until monies have been received.
A receipt or pro-forma invoice will be issued after the successful purchase of items/products from S4TIVA.

The price for the goods as set on the Web site includes VAT for EU deliveries. We are not responsible for any other importation taxes, sales taxes or charges that may be levied at the delivery destination.


Payment process
When you place an order on our website/shop we charge your card when your package is ready for shipping, that means if you have ordered an item that is temporarily is out of stock, we will not charge your card until ready for shipping.


We are committed to protecting your privacy. We will only use information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not email you unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future.
Our Privacy Policy, which also governs your visit to Our Site, can be found at https://s4tiva.dk/cookie-and-privacy-policy/. Please review our Privacy Policy for information on how We collect, use, and share information about our users.


We dispatch items ordered by you as they are available via our delivery partner SHIPMONDO.

Orders will be sent to the delivery address that you have registered in “YOUR ACCOUNT”. We cannot be held responsible if this delivery address is wrong.

If you wish to change the delivery address, you may do so by contacting the Customer Services team via email.  A reply email confirmation will be sent back to you within 24 hours – if you do not receive a confirmation email within this time you are strongly advised to contact us via phone.

You, the customer, take all responsibility for any loss or damage that may occur. S4TIVA cannot be held responsible for any loss or damage.


Cancellation and Returns
Should you wish to cancel your order you must do so within 12 hours of placing your initial order.  An email of confirmation of cancellation will be sent to you by us confirming the cancellation of the order. 
Orders canceled after this time will not be accepted as canceled and you will be liable to pay for the complete order.

Should you wish to return any of your goods, you may only do so if:

• the product is not what you have ordered or
• the product(s) has arrived to you in damaged condition.

(Please take pictures of the damaged package and include them in the Email).
Return of products not ordered must be sent back to us in the condition received (i.e. product unopened and ready for us to re-sell). All Returns and/or damages must be notified via e-mail the same day (within 24 hours).


Shipping costs:
Shipping costs are calculated on the initial order. Delivery costs will vary depending on weight.

We reserve the right to change the shipping costs at our own discretion.
Please allow 2-5 days for delivery. In most cases, delivery takes between 24 and 72 hours. Orders received before 12 noon will be dispatched the same day.

Public holidays may incur delays in orders –
Holidays include, but not exclusively:
Christmas Eve,
Christmas Day,
Boxing Day,
New Year’s Eve,
New Year’s Day,
Good Friday,
Easter Monday,
Easter Tuesday,
all related Bank holidays.

All orders are shipped first class via our Courier ensuring that you receive your goods in the very best condition.

If you require more information on shipping costs, please contact us at: orders@s4tiva.dk
For any returned orders please contact us via email or phone to discuss.

Any Non-collected consignments will be charged 10.00 Euros.
Any orders refused on delivery will be charged a standard rate of 25.00 Euros.


Our Details
You may contact us via email, by calling the Customer Services team at +45 31 51 15 53 between the hours of 9 am – 5.00 pm GMT (Monday – Friday) and/or by emailing us at info@s4tiva.dk 

Hoerupvej 15
3550 Slangerup
VAT no. DK43046691